Are you a driven healthcare sales professional looking to make a meaningful impact? Join our dynamic and passionate team in the home care industry and help us improve lives across the Greater Sheboygan / Manitowoc area!

Home Instead in Sheboygan is seeking a Home Care Consultant to join our team! The Home Care Consultant (HCC) is focused on generating client referrals by visiting hospitals, physicians, home health agencies, assisted living facilities, nursing homes, senior centers, hospice, funeral homes, etc. The HCC reports directly to the General Manager and works closely with all team members at the branch.

As the face of Home Instead in the community, this team member must demonstrate our core value, Love (v), in all interactions with internal and external customers and staff: patience, kindness, humility, selflessness, respectfulness, forgiveness, honesty and commitment.

Primary Responsibilities:

• Research and develop client relationships and produce referrals. Perform all phases of the sales process, including preparation and documentation of follow-up calls, recommendation of appropriate Home Instead services and additional community resources, maintaining and nurturing existing referral accounts, including follow-up, as necessary.
• Meet with potential clients and family members to discuss their needs and provide solutions in the form of service plans
• Conduct service inquiries and care consultations as needed following the consultative sales process
• Maintain ongoing communication and consistent follow-up schedule with potential clients and families who have yet to commit to service
• Demonstrate open and effective communication with clients, family members, the franchise owner, colleagues and Care Professionals, and referral providers/care providers
• Achieve inquiry generation objectives with the primary goal of bringing in new business to increase overall market share
• In conjunction with Home Instead leadership, develop sales and marketing plans, detailing weekly and monthly activities focused on meeting or exceeding established goals
• Effectively present Home Instead marketing materials and services to referral providers including 1:1 meetings, as well as planning, arranging and conducting formal group presentations
• Documentation of all sales and prospecting activities in CRM (Salesforce) including sales calls, marketing activities, and follow-up activities, to maintain accurate records to maximize territory potential
• Work with team members to coordinate various aspects of a client’s care
• Recognize referral providers when they refer clients to Home Instead
• All other duties as assigned

Minimum Qualifications:

• College degree or equivalent work experience
• 3-5 Years outside sales experience preferred (consultative sales a plus)
• Must possess a valid driver’s license and be insurable
• Proven relationship building capability, including cold calling
• Excellent oral and written communication skills with the ability to listen effectively
• Sales/result driven with a sense of urgency
• Strong presentation skills
• Optimistic outlook with positive energy
• Proactive self-starter who takes initiative
• Strong organizational skills with the ability to effectively prioritize work
• Professional appearance and demeanor

Why join Home Instead?

At Home Instead we only have one core value, Love (v) or Love the verb, demonstrated by our eight key attributes: Patience, Kindness, Humbleness, Selflessness, Respectfulness, Forgiveness, Honesty, and Commitment.

• Be part of a company that makes a difference in people’s lives.
• Work in a supportive and friendly environment.
• Enjoy opportunities for growth and career development.
• Competitive Compensation: Base salary plus monthly bonus opportunities ($$$).
• Medical, dental, and vision insurance
• 401(k) with matching
• Paid time off (PTO)
• Company vehicle
• Cell phone reimbursement
• Health savings account (HSA)
• Employee discounts
• Referral and travel reimbursement programs
• Unique Perks: On-site company chaplain for personal and professional support.

Ready to Make a Difference?

Take the next step in your healthcare sales career with us—apply today and be part of a team that's transforming lives across the Greater Sheboygan / Manitowoc area! We look forward to meeting you!